Privacy Policy

Please read this Privacy Policy carefully before using any Cryptiq website, application, or related services (collectively, the “Services”), or before submitting personal information to us. If you do not agree with this Privacy Policy, you may not access or use the Services.


1) Introduction
 
Cryptiq Technologies Inc (“Cryptiq,” “we,” “us,” or “our”) is committed to transparency and to protecting the privacy and security of personal information we collect and process. This Privacy Policy explains how we collect, use, disclose, share, retain, and protect personal information, and the choices you may have regarding your information.
 
By downloading, installing, accessing, or using the Services, you agree to our Terms and consent to the data practices described in this Privacy Policy and any additional privacy notices that may be presented within the Services. If you do not agree, do not use the Services.
 
 
2) Scope
 
This Privacy Policy applies to Cryptiq’s processing of personal information when you interact with us, including:
 

• Visiting Cryptiq web pages that reference this Privacy Policy.

• Using Cryptiq mobile applications, web applications, hosted applications, and related support services.

• Using Cryptiq Services as a customer organization, an authorized user of a customer, a developer integrating our technology, or an end user enrolling or authenticating through a customer/developer implementation.

• Communicating with us (including support requests).

• Interacting with our official social media pages.

• Viewing Cryptiq emails or online advertisements (where applicable).

• Interacting with our service providers acting on our behalf.

 
This Privacy Policy does not apply to the privacy practices of customers, developers, or other third parties that use Cryptiq technology within their own products or services. Those parties may have their own privacy policies and practices.
 
 
3) Personal Information We Collect
 
Depending on how you use the Services, we may collect or receive the following categories of personal information:
 

• Identifiers and contact details (e.g., name, email address, phone number, account identifiers; and, where required, limited identity-related details).

• Device and online identifiers (e.g., IP address, device identifiers, cookie identifiers, mobile advertising identifiers, login and authentication signals).

• Usage and network activity (e.g., pages viewed, actions taken, referral data, approximate location inferred from IP, diagnostics, performance data).

• Transactions and commercial information (e.g., subscription details, billing status, support entitlements, purchase history where applicable).

• Communications (e.g., messages you send to us, support tickets, chat communications with us).

• Demographic information (only if you choose to provide it or if required for a specific use case).

• Financial information (e.g., payment method details processed through authorized payment providers; Cryptiq generally does not store full payment card numbers).

• Biometric-related information (e.g., face imagery or face geometry templates used for liveness checks and identity verification, where enabled).

• Geolocation data (typically approximate; precise location only if you enable and consent to it).

• Sensory information (e.g., photos, video, or audio you submit or that are captured during verification flows, depending on configuration).

• Inferences (e.g., inferred preferences or security risk signals drawn from activity and device data, as permitted by law).

 
 
4) Biometric Information and Identity Verification
 
Certain Cryptiq features may use biometric verification and liveness detection (for example, to help prevent fraud, confirm identity, and secure access). How biometric data is handled can vary based on how the Services are implemented and configured.
 

• Customer- and developer-implemented flows. In many deployments, customers and developers control identity verification flows and related data handling. Cryptiq may process biometric information only as needed to provide the Services and in accordance with customer/developer instructions, contracts, and applicable law.

• Limited processing. When Cryptiq processes biometric information, it is used for purposes such as identity verification, fraud prevention, security, and improving the reliability and performance of the Services.

• Retention and deletion. We retain biometric information only as long as necessary for the purposes described, or as required by contract or law. We delete or de-identify biometric information consistent with applicable requirements and our retention practices.

• No sale of biometric information. We do not sell biometric information. We do not share biometric information except as described in this Privacy Policy, including as required by law, to protect rights and safety, or to investigate fraud or security incidents.

 
 
5) How We Collect Personal Information
 
We collect personal information in the following ways:
 

• Directly from you. When you create an account, use the Services, complete forms, request support, or communicate with us.

• Automatically through the Services. When you use the Services, we collect certain device, usage, and diagnostic information through cookies and similar technologies (as described below).

• From customers, developers, and service providers. If you use Cryptiq through an organization or integrated application, we may receive information from that organization or its providers to enable the Services.

• From public or third-party sources. In limited cases, we may receive information from lawful third-party sources to help prevent fraud, comply with law, or improve service integrity.

 
 
6) How We Use Personal Information
 
We use personal information to operate, provide, maintain, secure, and improve the Services, including to:
 

• Provide and administer the Services and customer support.

• Enable identity verification, authentication, and fraud prevention features.

• Monitor performance, troubleshoot issues, and perform quality assurance.

• Improve and develop new features and functionality.

• Communicate with you, including transactional and support messages.

• Send marketing communications where permitted by law (you can opt out where applicable).

• Protect the security and integrity of the Services, users, and our business.

• Comply with legal obligations and enforce our agreements.

 
 
7) Legal Bases for Processing (Where Applicable)
 
Where required by applicable law, Cryptiq processes personal information based on one or more of the following legal bases:
 

• Consent (where you have provided it).

• Contract necessity (to provide the Services you request).

• Legitimate interests (such as security, fraud prevention, and service improvement), balanced against your rights.

• Legal obligations (to comply with law).

• Vital interests (to protect safety in rare circumstances).

 
 
8) Cookies and Similar Technologies
 
We may use cookies and similar technologies (collectively, “Tracking Technologies”) such as pixels, web beacons, SDKs, and log files to:
 

• Provide core site/app functionality.

• Remember preferences.

• Understand how the Services are used.

• Improve performance and user experience.

• Support security and fraud prevention.

• Conduct analytics and measure marketing performance (where applicable).

 
Your choices: Most browsers allow you to manage cookies through settings. Disabling cookies may affect certain features. Mobile platforms may provide controls that limit certain tracking (these controls vary by device and may not be fully effective).
 
We may honor certain legally required opt-out signals where applicable.
 
 
9) How We Share Personal Information
 
We do not sell personal information. We may share personal information in the following circumstances:
 

• Service providers. With vendors who help us operate the Services (e.g., hosting, analytics, security, support), under contractual obligations to protect information.

• Customers and developers. If you use Cryptiq through an organization or integrated product, relevant information may be shared with that organization as part of providing the Services and as configured by them.

• Affiliates and business partners. Where necessary to provide the Services or support operations, subject to appropriate safeguards.

• Legal and safety. When required by law, legal process, or to protect the rights, property, or safety of Cryptiq, our users, or others, including to investigate fraud or security incidents.

• Business transactions. In connection with a merger, acquisition, financing, reorganization, sale, or similar transaction, subject to appropriate confidentiality protections.

 
We may also share aggregated or de-identified information that cannot reasonably identify an individual.
 
 
10) Data Retention
 
We retain personal information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, enforce agreements, and protect our business and users. Retention periods vary depending on the type of information, why it was collected, and legal or contractual requirements. We take reasonable steps to delete or de-identify personal information when it is no longer needed.
 
 
11) Security
 
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is completely secure. You are responsible for maintaining the confidentiality of your account credentials and for any activity conducted through your account, except as otherwise required by law.
 
If we become aware of a security incident involving personal information, we will provide notices as required by applicable law.
 
 
12) Your Rights and Choices
 
Depending on where you live, you may have rights regarding your personal information, which may include:
 

• The right to access or obtain a copy of your personal information.

• The right to correct inaccurate information.

• The right to delete certain information.

• The right to data portability.

• The right to opt out of certain processing (such as targeted advertising, where applicable).

• The right to withdraw consent (where processing is based on consent).

• The right to appeal certain decisions (where required by law).

 
We will respond to verified requests in accordance with applicable law. For security, we may need to verify your identity before completing certain requests.
 
Email preferences: You may opt out of promotional emails where provided. We may still send non-promotional messages (e.g., service and security notices).
 
 
13) International Data Transfers
 
Cryptiq may process and store personal information in the United States and other countries where we or our service providers operate. Data protection laws may differ by jurisdiction. Where required, we use appropriate safeguards for international transfers.
 
 
14) Children’s Privacy
 
The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will take reasonable steps to delete it.
 
 
15) Third-Party Services
 
The Services may include features or integrations provided by third parties. Cryptiq does not control third-party services, and their privacy practices are governed by their own policies. We encourage you to review those policies.
 
 
16) Prohibited Automated Access (Web Scraping)
 
You may not use automated systems (e.g., bots, scrapers, crawlers) to access or collect data from the Services without our prior written permission, except as permitted by applicable law.
 
 
17) Updates to This Privacy Policy
 
We may update this Privacy Policy from time to time. We will post the updated version within the Services. Your continued use of the Services after an update means you accept the revised Privacy Policy.
 
 
18) Contact Us
 
If you have questions about this Privacy Policy or wish to exercise privacy rights, you may contact Cryptiq through the contact methods provided within the Services or on our official website.